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1. Intoduction To Lean Six Sigma: A Course Overview |
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2. Defining Quality |
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3. Defining Quality: |
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4. Two approaches to Quality |
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5. Two Dimensions of Q |
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6. Cost of Poor Quality (COPC) |
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7. Improvement Advantages |
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8. Improve your Process Quality |
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9. Lean Manufacturing and Kaisen |
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10. Lean Manufactuging and the 5 S’s |
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11. The Eight Wastes |
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12. The Seven Basic Quality Tools |
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13. Some Uses of these Tools |
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14. Example of Pareto Chart |
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15. Ishikawa or Fishbone Chart |
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16. Control Chart for Number of Errors |
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17. Value Stream and State Maps |
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18. Value-Added work |
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19. SIPOC Charts for Key Activities |
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20. Example of House of Quality |
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21. Six Sigma Philosophy: DMAIC |
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22. Assessing Process Capability |
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23. Combining Lean and Six Sigma |
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24. Implementing/Staffing Lean-Six Sigma |
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25. Examples of Lean-Six Sigma |
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26. Bibliography |
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