Quanterion Solutions Incorporated specializes in providing dependable, innovative, and adaptive IT solutions at cost-effective prices for your business. Our success in the IT services market has come from our ability to be customer-centric, flexible, and responsive; giving our customer’s what they want, when they want it. Overall, Quanterion’s IT services will help you solve the challenges facing your business while staying inside your budget and time frame.

Quanterion’s IT services include consulting, integration and development, network services, product support and development, data storage and protection. We offer extensive knowledge in consolidation and virtualization, “Doing more with less”. Our staff keeps up-to-date with the current, and best IT solutions while also innovating creative ideas that work for their clients. Our staff has worked with and has extensive knowledge of IT products and techniques such as:

• Microsoft Windows Support (95, 2000, XP, Vista, 7)
• Microsoft Server Support (2000, 2003, 2008)
• Microsoft Office Support (Outlook, Word, Excel, PowerPoint)
• Microsoft Exchange Server (2003, 2007, 2010)
• Antivirus management
• Backup management

Quanterion Solutions Incorporated offers three types of IT support: On-Site Support, Remote Support, and Telephone Support. Quanterion understands the frustration in dealing with multiple departments which is why you will be assigned a specific IT technician who will handle all three types of support. This technician will be highly trained and have access to additional technicians if the need arises. This benefit also reduces costs in the event that a telephone call results in On-Site Support as the technician who answers the phone will be the same technician who travels to your location and will already have the prior information from the phone call.

• On-Site Support
• Quanterion offers same day On-Site Support for events such as Computer Installations and Maintenance, Server Configuration, Network Configuration and Management.
• Remote Support
• Quanterion will, if requested, offer remote support which will allow our service technician to fix many of the issues that would normally require an on-site visit. This allows for much faster resolution of IT issues as well as decreased costs.
• Telephone Support
• Quanterion offers 24/7 technical support by telephone. Telephone support can assist in many of the day to day IT issues businesses face such as:
• Equipment purchase advice
• Email configuration
• Printer configuration

The above information pertains to As-Needed Technical Support. However, Quanterion has the hiring resources to assist in staffing temporary on-site technical staff.